When you need medical help or advice, but it’s not a 999 emergency, you can call 111 (Textphone 18001 111).
The NHS 111 service is available 24 hours a day, 7 days a week. Calls to 111 are free from any landline, mobile and phone box and is a fast and easy way for you access local NHS healthcare services, whatever the time. There is also a confidential interpreter service, which is available in many languages. Simply mention the language you wish to use when the NHS 111 operator answers your call.
The 111 service is staffed by a team of fully trained advisers and experienced clinicians. On dialling 111 a member of the team will assess your condition and direct you straightaway to the local service that can help you best, when you need it. That could be your GP surgery, an out-of-hours GP, A&E, a local urgent care centre, emergency dentist or a late opening pharmacist.
If it is an emergency, an ambulance will be dispatched immediately without the need for any further assessment, just as quickly as if you had dialled 999.
For less urgent health needs, residents should still contact their GP or local pharmacist.
More information on our local NHS 111 can be found here